Decision Making » In Groups
Decision making in groups is sometimes examined separately as process
and outcome. Process refers to the interactions among individuals
that lead to the choice of a particular course of action. An outcome
is the consequence of that choice. Separating process and outcome
is convenient because it helps explain that a good decision making
processes does not guarantee a good outcome, and that a good outcome
does not presuppose a good process. Thus, for example, managers
interested in good decision making are encouraged to put good decision
making processes in place. Although these good decision making processes
do not guarantee good outcomes, they can tip the balance of chance
in favor of good outcomes.
A critical aspect for decision making groups is the ability to
converge on a choice.
Politics is one approach to making decisions in groups. This process
revolves around the relative power or ability to influence of the
individuals in the group. Some relevant ideas include coalitions
among participants as well as influence and persuasion. The use
of politics is often judged negatively, but it is a useful way to
approach problems when preferences among actors are in conflict,
when dependencies exist that cannot be avoided, when there are no
super-ordinate authorities, and when the technical or scientific
merit of the options is ambiguous.
In addition different processes to make decisions, groups can also
have different decision rules. A decision rule is the approach used
by a group to mark the choice that is made.
- Unanimity is commonly used by juries in criminal trials in
the United States. Unanimity requires everyone to agree on a given
course of action, and thus imposes a high bar for action.
- Majority requires support from more than 50% of the members
of the group. Thus, the bar for action is lower than with unanimity,
but it can create a group of "losers" in the process.
- Consensus decision-making tries to avoid "winners"
and "losers". Consensus requires that a majority approve
a given course of action, but that the minority agree to go along
with the course of action. In other words, if the minority opposes
the course of action, consensus requires that the course of action
be modified to remove objectionable features.
- Sub-committee involves assigning responsibility for evaluation
of a decision to a sub-set of a larger group, which then comes
back to the larger group with recommendations for action. Using
a sub-committee is more common in larger governance groups, such
as a legislature. Sometimes a sub-committee includes those individuals
most affected by a decision, although at other times it is useful
for the larger group to have a sub-committee that involves more
neutral participants.
Less desirable group decision rules are:
- Plurality, where the largest block in a group decides, even
if it falls short of a majority.
- Dictatorship, where one individual (typically with the greatest
power) determines the course of action.
Plurality and dictatorship are less desirable as decision rules
because they do not require the involvement of the broader group
to determine a choice. Thus, they do not engender commitment to
the course of action chosen. An absence of commitment from individuals
in the group can be problematic during the implementation phase
of a decision.
There are no perfect decision making rules. Depending on how the
rules are implemented in practice and the situation, all of these
can lead to situations where either no decision is made, or to situations
where decisions made are inconsistent with one another over time.
Principles:
The ethical principles of decision making vary considerably. Some
common choices of principles and the methods which seem to match
them include:
- the most powerful person decides - method: dictatorship
- everyone participates in a certain class of meta-decisions
- method: parliamentary democracy
- everyone participates in every decision - direct democracy,
consensus decision making
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